Frequently Asked Questions for the GLA Hospital Website

We are open Monday to Friday from 8:00 AM to 5:00 PM, and Saturday from 9:00 AM to 3:00 PM for general consultations. However, the emergency department operates 24/7 to ensure continuous care.

To ensure a smoother experience, we have implemented a system that allows you to come directly to the hospital without an appointment for most consultations. However, for certain specialized services, it may be advisable to make an appointment. You can contact our reception desk or use our online channels to check availability.

You can call our emergency lines, available 24/7: +223 20 22 11 11 +223 20 22 99 99 +223 91 22 11 11 +223 82 22 99 99

Yes, we have a secure parking lot with security guards to ensure the protection of your vehicle during your visit.

Yes, our facility is equipped to facilitate the movement of people with reduced mobility. Wheelchairs and stretcher bearers are also available to assist those who need them.

Yes, every patient can be accompanied. Our rooms are designed to ensure maximum comfort for both the patient and their companion. In critical cases, the presence of a companion is assessed on a case-by-case basis by specialists to ensure the patient's safety and well-being.

The hospital is located next to the Senegalese embassy in Badalabougou, between the Palace of Culture and the National Economic Hub of the Bamako Court of Appeal. You can reach it via the urban transport lines serving the Badalabougou/Rue 50 area.

If the medical department has recommended it (for example, for highly sought-after specialist consultations), it is best to make an appointment. Otherwise, you can go directly to the hospital to be seen during our consultation hours.

If you have booked an appointment, you can cancel it by contacting us via our phone numbers or through our Facebook or Instagram pages. Please do so as soon as possible so we can reschedule.

We cover a wide range of medical specialties, with modern equipment and experienced specialists. Here are some of our specialties: Dentistry / Odontostomatology ENT Gastroenterology General Surgery Internal Medicine Neurology / Neurosurgery Gynecology-Obstetrics Ophthalmology Pulmonology Physiotherapy Orthopedics & Traumatology Pediatrics
Radiology Maternity & Neonatal Unit Psychology Urology Dialysis Center Laboratory & Treatment Units Emergency Department For more details on each specialty, you can consult the "Specialties" tab on our website.

We have renowned specialists on our team, both from Mali and internationally, each with extensive experience in their field. Our commitment is to guarantee high-quality care, supported by our modern equipment, ongoing training, and rigorous supervision to ensure the safety and well-being of our patients.

Yes. Some of our specialists speak foreign languages. In addition, interpreters are available to facilitate communication between the patient and the healthcare professional, regardless of your language.

Yes, we offer COVID-19 tests in accordance with current health protocols.

Yes, we perform reconstructive and cosmetic procedures in certain areas. You can contact our surgical department directly to learn more about the types of procedures we offer.

Yes, you don't need to travel for this. You can access your test results directly via the "Online Results" tab on our website, as soon as the results are available.

We offer several check-up packages: Gold, Silver, Bronze, and Heart Check Up. Each package includes a range of tailored medical tests (blood work, imaging, ECG, specialist consultation, etc.). For specific details on each package (included tests, price, duration), please see the "Check Up" tab on our website or contact our reception desk.

The turnaround time depends on the type of analysis requested. We make every effort to provide results as quickly as possible. For some specialized tests, it may take a little longer. You can also check the estimated turnaround time when you are admitted.

Yes. Golden Life collaborates with several insurance companies to facilitate access to healthcare. You will find the updated list of partner insurance companies in the "Insurance" tab of our website. Feel free to contact us to check if your insurance is accepted.

Currently, you can pay your fees in cash or via the Sareli/Orange Money service. If other payment methods (bank card, bank transfer) become available later, we will announce them through our official channels.

You can obtain the rates directly from the hospital or by contacting us through our channels: +223 20 22 11 11 / +223 20 22 99 99 / +223 91 22 11 11 / +223 82 22 99 99 You can also write to us via Facebook or Instagram (@goldenlifehospital / @golden_life_american_hospital) to request a quote.